Exlbet Privacy Policy — Your data is completely safe with us

1What Information We Collect

Providing our services at Exlbet requires collecting certain specific information. We only collect what is genuinely necessary to deliver those services.

The above information may be collected directly from you (at registration), automatically (during platform use), or from third parties where legally required.

2How your data is used

Exlbet uses collected data for specific purposes only. Our goal is to make your experience smoother and more secure.

• For creating and managing your account.
• To process deposits, withdrawals, and other transactions.
• For KYC verification and age confirmation.
• To prevent fraud and money laundering.
• To implement our responsible gaming policy.
• To provide customer support services.
• To improve our service and develop new features.
• To comply with legal and regulatory obligations.
• With your consent, to send you relevant offers and promotions.

3Data Sharing Policy

Exlbet shares information only in strictly limited circumstances and solely where necessary.

• Payment Processors: To process transactions with approved payment gateways like Mobile Pay and Nagad.
• Law Enforcement: To government authorities when required by court order or legal obligation.
• Technology Partners: Under strict confidentiality agreements for platform operations.
• Company Restructuring: In the event of a business merger or transfer, the new owner will be required to uphold the same policy.

Outside of the cases listed above, your personal information will not be shared with any third party under any circumstances.

4Cookies & Tracking

Exlbet uses cookies and similar technologies on its website and app to enhance your experience and ensure platform security.

You can disable non-essential cookies through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.

5Data Retention

Exlbet does not retain your data longer than necessary.

• All information is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure, as required by law.
• KYC documents may be retained for up to 3 years after account closure.
• Marketing communication data is deleted immediately upon withdrawal of consent.
• Log files are retained for a maximum of 90 days.

6Your rights

Every Exlbet member has specific rights regarding their personal information.

• Right to know: You can find out exactly what information we hold about you.
• Right to Rectification: You can update any incorrect information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You can opt out of your information being used for specific purposes.
• Right to Data Portability: You can request a copy of your data.
• Right to Withdraw Consent: You may withdraw consent to marketing communications at any time.

To exercise these rights Help Center Or reach us at support@exlbet.biz.

7Children's Privacy

Exlbet is for users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

• Accounts suspected of being used by minors are immediately suspended and their data deleted.
• If a parent or guardian becomes aware of a minor using our platform, please notify us immediately.
• We will investigate promptly and take the necessary action.

8Third-Party Links

The Exlbet platform may occasionally reference third-party services. However, those services have their own separate privacy policies and Exlbet is not responsible for them.

• Payment gateways (such as Mobile Pay, Nagad) operate under their own privacy policies.
• We recommend reading the privacy policy of any third-party service before using it.
• Exlbet is not responsible for how third parties manage their data.

9Security Measures

Exlbet uses industry-leading security measures to keep your information protected.

• 256-bit SSL/TLS encryption on all data transmissions.
• Passwords are stored with bcrypt hashing — no one can read them.
• Two-factor authentication (2FA) for account security.
• Automated alert system for detecting suspicious activity.
• Regular penetration testing and security audits.
• Data centers meet the highest standards for physical security.

10Policy Updates

Exlbet may update this Privacy Policy at any time. We will notify you in advance of any significant changes.

• You will be notified by email or SMS whenever significant changes are made.
• The date of any changes will be updated at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to this policy, you may request to close your account.

11Contact

If you have any questions or requests regarding our Privacy Policy, please get in touch with us.

We typically respond within 24–48 hours. For more information, FAQ page View.